They where very nice and helpful. I left a very expensive solar panel in the trunk and they had it set aside for me. Highly recommend.
This was my first-ever experience with a rental. Neisha was very nice and informative. The process was extremely easy and affordable. Great vehicle.
Everything was fine until it came time to pay. I was given my invoice for $1000, but I was wrongfully charged an additional $200 "hold", totalling $1200. I expressed concern at the office about this additional $200, and was told it was supposed to fall off and my concern was ignored. So far the charge has not fallen off, costing me overdraft fees. I called the local Budget Rental Office and they were not willing to help and asked that I call their corporate office, who have not reached back to me.
After using Budget multiple times, I made the mistake this time of prepaying. I also had an error on my reservation, and they are charging me $42.70 for the error. I'll pay the extra few dollars per reservation in the future to hopefully get better customer service at another company.
1 star is more than enough!!!!!
I would definitely rent a vehicle from them again should I need one in the future.
Budget Car Rental is a US Car Rental based in Holland, Michigan. Budget Car Rental is located at 520 Chicago Dr, Holland, MI 49424, USA.
Please contact with Budget Car Rental using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Budget Car Rental opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Rental in Holland