After a phone conversation and being promised a vehicle in excellent condition, I made a a lengthy trip to come purchase a vehicle from them. The car drove excellent during the test drive and on the way home. The next time that I started the car it was having many problems. I had put under 160 miles on the car when I brought it back to them and asked them to fix it or refund my money. Paul cursed at me and lost his temper and told me like in a manner of a kid taking his ball on the playground, "ha ha, get the f-bomb off the lot, you bought the car as is and I don't have to do anything for you." Paul said the car passed a full inspection and will not provide a copy or any literature to prove this claim. The car was sold to me with the oil cap sealed down by some sort of industrial strength sealant, very low compression in one cylinder and no catalytic converters. The car also had an electrical issue which I was able to fix for no cost. I have quotes for over $5000 in repairs for a car that I drove for less than 200 miles at the time. The vehicle needs a new motor and exhaust, catalytic converters from the header back. Many of the engine components will also need to be replaced as oil is leaking through the vacuum lines into places that it shouldn't be. Please continue searching for other reviews on this company and you will make the decision not to purchase from them. If you have been wronged by them I urge you to follow suit and file a complaint with the Bureau of Automotive Regulations and if enough of the wrong doings are brought to light they may lose their license, which I feel they deserve from the lies and horrible service that I received.
Response to Wyrick Below:
Wyrick misrepresented the trim package of a 2 year old vehicle with less than 10k miles. It had some of the features of the higher trim level but was missing others such as rain sensing windshield wipers, SafetyTec Group, and SmartBeam headlights that are supposed to come with the higher trim level they advertised the car to be. These missing options were not immediately noticed until I got it home and drove it, and when I started to notice the features missing I checked the whole vehicle and found out it is a lower trim level. When I brought this to their attention, Jeff Wyrick completely dismissed me.
Ask yourself if you are comfortable buying from a dealership that has advertisements for cars that may not be accurate? In my case it was blatant false advertising and misrepresentation of a like new vehicle. Are you willing to take the same risk?
As of right now owning my car. It has been a week. I have to say wyrick auto has been true to their word. Considering the reviews. If people are so untrusting. Google search the VIN. It tells you specs which you can use to determine value. The end game for any business is to sell for a profit.
Overall decision: as of now they deserve a 5 star review.
Go see Sam. No pressure sale. I am extremely happy with the car I purchased for Wyricks.
According to KBB, there is a $2,500+ price difference between the two trim levels. The vehicle was advertised as a higher trim level, a deal was made based on the features and vehicle, and it sold to me as a higher trim level. There is no reason to do business with a company that does not back up what they sell and makes zero effort to remedy the situation they created by misrepresenting a vehicle they are selling, not even an apology. I would not personally recommend purchasing a car from Wyrick.
Vehicle was purchased sometime the week of March 28 (date of first contact), I think it was March 29 or March 30 that the vehicle was first purchased. And I made contact with you about the issue April 24, so your statement below is not true. As everyone can see, they do not deny misrepresenting the vehicle, just try to make excuses. As stated, the vehicle had some of the features, but I guess Jeff Wyrick feels comfortable misrepresenting vehicles and saying too bad after you buy it, which is exactly what happened. I thought buying from a dealer meant something, as everyone can see with this dealer it does not, it's like buying private party only worse because they don't even know what they are selling or intentionally misrepresenting their vehicles. They got their money from me and that's all that matters apparently. What they advertised is not what they were selling in my case.
I made a phone call to Wyrick Auto Sales. I Informed the sales staff that I was looking for a car for my Girlfriends daughter. He set up 4 cars to choose from after I told them what we were looking for. I can't say enough great things about Wyrick Auto Sales. They were very helpful and polite to the needs we were looking for. I would Recommend buying a vehicle from them.
Wyrick Auto Sales Leasing is a US Car Dealer based in Holland, Michigan. Wyrick Auto Sales Leasing is located at 11275 Chicago Dr, Holland, MI 49424, USA.
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