I took my 2013 Cadillac ATS in for repairs at Auto Body Xperts from scuffs and scrapes that occured during transport from Florida to Michigan. Auto Body Xperts estimated a week for repairs but it took them 3 weeks. When I went to pick up my Cadillac from Auto Body Xperts one of their employees left with my car keys so I couldn't even leave. The car had paint runs, fish eyes, rubbing compound all over, horrible scratches, buffer burns and holograms on every body panel that Auto Body Xperts tried to repair. I spoke with the manager multiple times about the poor quality work Auto Body Xperts performed on my vehicle and he assured me they would fix their mistakes. I gave Auto Body Xperts the opportunity to fix their mistakes and when I picked up my Cadillac the second time there was still paint runs, fish eyes, scratches, swirl marks, dirt in the paint and holograms on my vehicle. My Cadillac looked 10x better before I brought it to Auto Body Xperts for repairs. I gave Auto Body Xperts a second chance to fix their mistakes and they were either incapable of fixing the original damage they caused or didn't care to take the time required to fix it right the second time. I have had many sleepless nights from this incident and they have yet to fix their mistakes.
Waste of time don't bother going, I had to other estimates done on my truck and
Why would my insurance company pay to fix your mistakes? I brought my vehicle in a second time so you could fix your mistakes and even pointed out all the runs, fish eyes, dirt in the paint and holograms that was caused by the poor quality repairs that Auto Body Xperts techs performed to my Cadillac!
Great service and friendly staff. They worked with me on my tough work schedule. The result of the work done was perfect. Highly recommend them for anyone.
They gave me a good fair price and how long it would take. This place just gave me nothing but excuses. Like they were too lazy to want to do the job.
Great body shop. If you get into an accident, i would recommend going here. I got in an accident a few years ago. The staff helped arrange a rental car to be dropped off and kept me up to date on the repairs. The waiting room is nice with snacks and drinks available.
If you need body work done on your vehicle. Auto body experts is the body shop to go to. They did body work on my Jeep Wrangler. Wow l can't even tell it had been rear ended. It looks like a million bucks. Out of the world customer service. Super staff! Job well done!
Auto Body Xperts is a US Car Repair based in Holland, Michigan. Auto Body Xperts is located at 216 120th Ave, Holland, MI 49424, USA.
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