They cut hair. Have went there for years and always have been treated well. A little tip.......go online and check in to save a big wait time.
Great bunch of ladies. Good cuts every time I go.
The online check in is very convenient. The ladies at the South Washington store are great
I quit going to the Zeeland location because of this same issue. I usually walk in without checking in online (which puts you ahead of people like me, so you can get there whenever and get in with minimal wait) expecting to wait a couple minutes longer you can't choose your time or stylist unless you want to wait longer. So I was told it would be 35 min or less, well about 2 minutes shy of an hour with half the staff gone and no recognition of me still waiting I walked out, this is the second time this has happened. I've got better things to do with my time than sit and be treated that way for a decent haircut. Heck I even watched someone who works there sit and get a haircut before me or other customers. Having worked retail for 14 years, I know what the other side of the counter is about and this was not about customer service at all. I'll be contacting the district manager about this one.
You would think if you cut a client's back of the ear, the employee would acknowledge it and say something. Or offer some sort of a discount. Nope, that did not happen when my husband went in there Sunday. There was NO WAY she could have not notice what she did. He came home and showed me, which was bleeding a little along with dry blood. I have the pictures to show. I can't imagine a child being hurt in that way. I am very upset this happened to him!
Great Clips is a US Hair Care Studio based in Holland, Michigan. Great Clips is located at 1153 S Washington Ave, Holland, MI 49423, USA.
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