I loved my experience at GR Ophthalmology in Holland. Dr DeKuiper was very personable and informative. The front desk was very kind and helpful and ordering my new glasses right there was a bonus! Thank you!
Stopped in to look at some shades they had. Candace and Leah were so helpful and patient in helping me pick out sunglasses that fit my face shape and budget. Go see these girls!!
I had a great experience! The entire staff was very welcoming when I arrived and each staff member I encountered was very personable and friendly! Candace helped me pick out my new glasses and she was very helpful and new just what style would fit my face best. I am going back with my daughter and would highly recommend! Can't wait for my new glasses to arrive!
I have gotten nothing but bad experiences at this office first I schedule an appointment for my kids they said the closest appointment they could give me was two and a half months out so I agreed one week before the appointment they called me to cancel for an unforseen situation Wich I thought no big deal right. Way later I called to reschedule my appointment and they gave me a Saturday appointment Wich on their website it says that they are close on Saturdays I called the office and they confirmed that it was closed we were at the door pulling the door and it wouldn't opened and the hours on the door said mon-fri closed Saturday so I call the emergency line for the on call nurse and she told me that she couldn't understand why they gave me that appointment since they don't open on Saturday well after that I called the office and they said that they were opened for Saturday but the phones don't work and also they were having trouble with a the door because it wouldn't opened schedulers don't work on Saturday but the office was opened she offered to reschedule but I turned it down since it seems that they don't know anything on how to run that business so all in all I'm taking my business elsewhere too much hussle and It's not worth jumping thru many hoops just to get my kids glasses. If there was less than one star I would rate this office a big Negative One
Probably won't go here again. Got a contacts prescription, the exam and Dr. Dekuiper was great. They give you a very bare bones receipt. I wanted to get contacts online and found a rebate that required a more detailed receipt. I asked the person about this and they told me it would take the billing department about a month to send one out. A month! I waited and after 2 months nothing ever came. I won't be using them again and I don't recommend it for you either.
Grand Rapids Ophthalmology Lakeshore Medical Campus is a US Doctor based in Holland, Michigan. Grand Rapids Ophthalmology Lakeshore Medical Campus is located at 3235 N Wellness Dr #210, Holland, MI 49424, USA.
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